This Privacy Notice relates to the personal data you give over this website and other data we collect. We are the data controller named in the Contact Us section. If you do not agree to this Privacy Policy, please do not provide us with your information. We reserve the right to change the Privacy Policy from time to time at our absolute discretion. If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at the address below.
We collect the personal information you provide when you register with us in any way to use any of our online or other services. If you give us or we hold your personal information, this indicates that you consent to our using it and we will treat it in accordance with this policy. We respect your privacy and the choices you make about how you want us to contact you.
Personally Identifying Information - We collect personal contact information such as your name, address, contact details including your e-mail address, mobile number and other provided contact details. We also collect personal data from other sources including :-
any forms you fill in at any time,
over the telephone;
competition entries;
We retain your emails as part of our records and may use the information for the purposes set out in this Privacy Notice.
Our websites may provide links to third party websites. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of those third-party sites.
We collect sensitive personal information about your health. We need this information so we can arrange to give you the treatments which you may require. If you are unable to give your consent we may be unable to carry out the treatments which you may require.
We may record any telephone calls for:
ensuring that you receive good customer service from us;
to enable us to train our staff and improve services to you;
to establish, record and be able to prove the contract made between us over the telephone.
We store your personal data and use it for the purposes set out below and as notified to you from time to time. We also use your personal data for these purposes:
to tell you of any changes to our terms and conditions or of our Privacy practices. If you continue to deal with us we will treat that as acceptance of our new Privacy terms. You may object to us by notice in writing to the Contact address.
We provide your details to third parties whose products we provide you e.g., products or chosen services we do not have.
We use your personal information to manage and to provide the goods or services ordered and collect payments.
i. Searches
We do not use your personal data to carry out searches or checks.
ii. Credit Searches
We do not use your personal data to carry out credit searches.
iii. Age Related Searches
We do not use your personal data to carry out age related searches.
Where you have given consent to market you we will send you our marketing and promotional materials for services, products, surveys, competitions, events and other activities we think useful to you.
We (and third parties under contract with us) use customer contact information to personalise the types of information you receive from us, to determine customer satisfaction with products and/or services we have provided and to improve the operation of our services to you.
You can withdraw your consent to any marketing at any time by writing to us at the address in the Contact Us section below.
We will also use it for internal business purposes including effective data management, to understand your needs, improving security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and for such and other reasonable business purposes and operational efficiency improvement.
We share personal data with companies and other businesses for purposes consistent with this Privacy Notice and those you have afforded personal data under with those other companies or businesses. Where we share your data with others it is to help us deliver or provide the goods or services required.
Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate governmental or regulatory authorities under applicable law or regulation. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law
We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, or to protect the interests of our customers. We may disclose your Personal Data acting reasonably if we believe such action is necessary, for example, to protect and defend our rights or property, our Group, or to protect the interests of our customers.
Without limiting the above, we may disclose your Personal Data acting reasonably in the following circumstances: (a) to any debt collection agency, credit or fraud monitoring scheme, security agency, or provider of any information relating to you including your personal financial information and details of how you have performed in meeting any obligations you have to us; (b) to any party we have a commercial relationship for the purpose of accounting and auditing; (c) any disclosure as may be required to engage with our professional advisers including, but not limited to, bankers, lawyers, accountants and other consultants; (d) any disclosure within our Data Protection Act notification registered with the Information Commissioner’s Office; and (e) any disclosure as permitted under current UK data protection law.
We keep you personal data for the period we have a relationship and may keep it for up to 6 years after that in order to comply with record keeping needs and other legal reasons. We will review our retention of your personal data in line with legal circumstances.
We have put in place procedures and other security appropriate to protect the personal information you share with us. We destroy it using secure or certified methods of destruction when no longer needed.
We do not send data abroad.
If you have any questions relating to this Privacy Policy or relating to the transfer of your personal data, please contact us at the address below.
You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes (including company bookkeeping) we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.
You can correct your personally identifiable information yourself by contacting us with a request for your change. We will change it if you can prove to our satisfaction that our information is incorrect or inaccurate.
You have a right to access your personal data by contacting us as shown below. We may charge you our reasonable costs if your demands are excessive in terms of extent or frequency or are unreasonable in all the circumstances.
You can contact us in the following ways:
By email to info@drrez.co.uk
In writing to Dr Rez Dental, 24 Dale St, Liverpool L2 5RL - for the attention of the Data Protection Officer.
By telephone 0151 722 0618
Last reviewed: 31st July 2023
©Copyright Dr Rez Dental 2023. All rights reserved.
Site last updated on 18/10/2023 at 13:23
